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Influence of Word of Mouth Communication Towards Indonesian Online Shopper Purchase Intention

机译:口碑传播对印度尼西亚在线购物者购买意愿的影响

摘要

Word-of-mouth (WOM) gives the consumer perceptions to engage in retail online shopping can include both utilitarian and hedonic shopping dimensions. To cater to these consumers, online retailers can create a cognitively and esthetically rich shopping environment, through sophisticated levels of communication, as the personal influence, online community, and also by sharing they experienceSince the effect of word of mouth communications on marketing and has proven to stimulate online consumer\u27s perceptions, 374 person of House of Taaj Facebookers in all over Indonesia, in which 280 female (75%) and 94 male (25%) has expressed their perceptions toward online purchase intention, and word of mouth. This research presumes that word of mouth from another online consumers, share information and features can influence online shopping intention and entice them to modify or even transform their original shopping predispositions by providing them with attractive and enhanced interactive features and controls of buying. To achieve the research objectives and the test hypotheses, factor analysis, and linear regression are used to analyze the significant level of each variable indicator of this study. The result of the test may conclude that the Facebookers perceived more intention to search information by online, caused of the effectiveness of time using online community to search information and review the other experience. A more positive online shopping experience led to consumers\u27 positive perceptions for online purchase intention. Thus, this study may conclude that indicator variable of perception that really influence the Facebookers online purchase intentions are their perception towards the effectiveness of time that they can be used to evaluate, and find information by online, and the best indicator is their online community that can deliver and influence Facebookers online purchase intention.
机译:口碑(WOM)使消费者对从事零售在线购物的看法可以包括功利主义和享乐主义购物维度。为了迎合这些消费者,在线零售商可以通过复杂的沟通方式(如个人影响力,在线社区)以及通过分享他们的经验来创建认知和美学上丰富的购物环境。为了激发在线消费者的认知,印度尼西亚全国共有374位Taaj Facebooker众议院议员,其中280位女性(占75%)和94位男性(占25%)表达了他们对在线购买意图和口碑的看法。这项研究假设其他在线消费者的口口相传,共享信息和功能可以影响在线购物的意图,并通过为他们提供有吸引力的增强的交互功能和购买控制来诱使他们修改甚至改变其原始购物倾向。为了达到研究目的和检验假设,使用因子分析和线性回归来分析本研究中各个变量指标的显着水平。测试的结果可以得出结论,由于使用在线社区搜索信息和回顾其他体验的时间效率,Facebookers认为有更多的意图通过在线搜索信息。更加积极的在线购物体验使消费者对在线购买意图产生了积极的看法。因此,该研究可以得出结论,真正影响Facebookers在线购买意图的感知指标变量是他们对时间的有效性的感知,可以用来评估和查找在线信息,而最好的指标是他们的在线社区,即可以传递和影响Facebookers的在线购买意图。

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